The direct or indirect purchase or receipt of a ticket, whichever is the earlier, by the bearer constitutes acceptance of the terms and conditions set out below.
These terms and conditions incorporate the conditions of entry to the stadium which are also displayed at the stadium and these terms and conditions shall prevail where there is inconsistency between the two.
General Terms and Conditions:
- CSA and the organising affiliate (“management”) reserve the right, in their discretion, to refuse admission to, or remove, any person.
- A valid ticket must be produced at appropriate entry points and/or on demand by CSA and/or any authorised person. Management may refuse admission to or eject from the stadium without refund a ticket holder who, in their reasonable opinion: (i) does not produce a valid ticket upon request; (ii) seeks to use, or produces for inspection upon request, an otherwise valid ticket for a category of persons to which the ticket holder does not belong; (iii) is in breach of any of these Terms and Conditions; (iv) fails to comply with instructions from management, police, steward or other security officer; (v) enters any area within the stadium where the ticket holder is not permitted (including the playing field); and/or (vi) is in possession of a prohibited item.
- Entry into the stadium and any demarcated areas will not be allowed to any person who is under the influence of alcohol, or who is in possession of cans, glass objects, alcoholic or non-alcoholic beverages, weapons, flares, fireworks, smoke bombs, hooters, horns, or any object or clothing containing political or commercial identification in breach of condition 7 below, or any other items that may be offensive, disruptive, dangerous, or likely to infringe any party’s rights, safety or security. The ticket holder must at all times with the list of prohibited and restricted items, which may be viewed at www.cricket.co.za or obtained from CSA at (011) 880-2810.
If admission to the stadium is refused, or if any person is evicted from the stadium and/or any demarcated area, no refund shall be paid for tickets purchased.
- The playing field is out of bounds at all times on the day of the match to which this ticket refers (“the match”).
- The ticket holder shall not behave in a disruptive manner, endanger the safety of other persons in the stadium and/or demarcated areas or unreasonably obstruct the viewing of other spectators in the stadium.
- Under no circumstances may any person in the stadium use a mobile telephone, computer, or other communication device (or any other equipment) to record, film, photograph, live stream, broadcast, communicate or transmit any content either:
- to communicate or in any way transmit any form of commentary, data or other material in relation to a cricket match taking place in the stadium for any unlawful purpose, including (without limitation) improper betting, facilitating betting, match-fixing or any other corrupt practice, or any activity that breaches applicable anti-corruption or betting rules; or
- to conduct betting activity (whether lawful or unlawful) anywhere in the stadium or any demarcated area in a way which, in management’s reasonable opinion, brings the match or CSA’s reputation into disrepute, is disruptive, or offends (or is reasonably likely to offend) other spectators.
Any person participating in these activities, or reasonably suspected by management of participating in such activities, may be refused entry to or removed from the stadium (and any demarcated area) without refund, and management may confiscate any prohibited equipment and/or report the matter to CSA, law enforcement and/or any relevant integrity body.
- The ticket holder (and any person acting on the ticket holder’s behalf) shall not engage in any form of “ambush marketing” and shall not breach or infringe the rights of any sponsors, suppliers, broadcasters, or other parties commercially associated with the match. The ticket holder shall not conduct any unauthorised promotion, advertising, marketing, selling, brand display, sampling, solicitation or other commercial activity in or around the stadium or in any demarcated area, including during the match. Management may, without refund, require the ticket holder to stop the activity, confiscate any unauthorised promotional materials, cancel the ticket and/or remove the ticket holder from the stadium and/or demarcated areas.
- The use of tickets as a prize in lotteries competitions, or any other promotion (including giveaways) without the prior written consent of management is expressly prohibited. Any ticket used or obtained in breach of this condition may be cancelled and the holder may be refused entry or removed from the stadium, without refund.
- The ticket holder cannot sell, donate, transfer or in any way give this ticket to any person or entity for the purpose of commercial gain. Tickets shall only be purchased or obtained through official authorised agents, a list of which may be viewed at www.cricket.co.za or obtained from CSA at (011) 880-2810. Any ticket obtained in breach of these Terms and Conditions shall be invalid and all rights connected with such invalid ticket shall be unenforceable. Any person seeking to use a ticket obtained in breach of these Terms and Conditions will be refused entry or be removed from the stadium and any demarcated areas and no refund will be payable in this regard.
- Management shall, subject to these Terms and Conditions, use its best efforts to ensure that the ticket holder is given full and undisturbed use of the seat to which this ticket refers. Management reserves the right to substitute the seat with another in its discretion. Management does not guarantee that the ticket holder will have an uninterrupted and/or uninhibited view of the match from the seat provided, nor does it make any guarantee as to the quality of the match.
- If the match is postponed, this ticket may remain valid for the rescheduled date or may be substituted for a valid ticket, as determined by CSA and/or management. If a ticket is lost, stolen, damaged or mislaid, management must be notified immediately (and may require written confirmation and reasonable proof of purchase). Replacement tickets are not guaranteed, and CSA and/or management will not be responsible for any loss arising from a lost or stolen ticket. Please refer to CSA’s ‘Refund Policy’ at www.cricket.co.za or call CSA at (011) 880-2810.
- Should the ticket holder wish to leave and enter a demarcated area, permission must first be obtained from the Venue Operation Centre (“VOC”) at each stadium or the person(s) designated by the VOC to grant such permission.
- The ticket holder shall not engage in any conduct (whether through the use of language, gestures or otherwise) which is likely to offend, insult, humiliate, intimidate, threaten, disparage or vilify any reasonable person (including, without limitation, any player, umpire, referee, management, or spectator) on the basis of their race, sex, gender, sexual orientation, age, religion, disability, culture, marital status, colour, descent, pregnancy status, nationality or ethnic origin, in any form, in the stadium or any demarcated area. CSA strongly condemns discrimination and any action that has, or is likely to have, a discriminatory effect or impact. Such conduct may result in ejection from the stadium, the imposition of other sanctions, such as being banned from the stadium or matches in the future and possible further action including criminal prosecution.
- Management, its officials, servants, and agents shall not be liable for any loss, injury, or damage howsoever caused to the ticket holder. The ticket holder shall indemnify, defend and hold harmless CSA, Management, and each of their respective affiliates, officers, directors, employees, servants, agents, contractors and representatives from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, fines, penalties, costs and expenses (including reasonable attorneys’ fees and disbursements) arising out of or in connection with (i) the ticket holder’s attendance at, entry to, or presence in the stadium and demarcated areas, (ii) any act or omission, breach of these terms and conditions, negligence, or wilful misconduct of the ticket holder or any person for whom the ticket holder is responsible, and/or (iii) any injury to or death of any person or loss of or damage to property caused by the ticket holder, including any third-party claims. Failure to observe and abide by these terms and conditions shall constitute a breach of contract and may result in ejection from the stadium and demarcated areas, cancellation, or confiscation of this ticket and/or legal action of management.
- Complimentary tickets not redeemed at least 24 hours prior to an event (the “Release Deadline”), will be forfeited and released for general sale, and consideration whatsoever will be given for any tickets released back for sale.
- As a condition of entry, the ticket holder consents to screening and search procedures (which may include a search of the ticket holder’s person, bags, clothing and other possessions and/or the use of screening equipment) conducted by or on behalf of CSA and/or its authorised representatives, prior to entry and at any time within the stadium, for the purposes of safety, security, and monitoring and enforcing compliance with these terms and conditions (including locating, removing and/or confiscating any prohibited items). The ticket holder must cooperate with any such screening or search and, upon request, must surrender any Prohibited Items. If the ticket holder refuses to be screened or searched or fails to comply with any request made in connection with such screening or search, CSA may refuse admission to and/or eject the ticket holder from the stadium without refund or compensation.
- The ticket holder acknowledges and agrees that, as a condition of entry to the stadium and attendance at the match, the ticket holder may be filmed, photographed, and/or otherwise recorded (including the ticket holder’s image, likeness, voice and other attributes) by or on behalf of CSA and/or management (including by broadcasters, sponsors and other authorised third parties) by any means and in any media now known or later developed. The ticket holder irrevocably consents to and authorises the use, reproduction, publication, exhibition, communication, transmission, distribution and exploitation of any such recordings, in whole or in part, in any media, worldwide, in perpetuity, for any purpose connected with the match and/or CSA (including without limitation broadcast, reporting, publicity, marketing, promotional and commercial purposes), without compensation to the ticket holder. To the fullest extent permitted by law, the ticket holder waives (and agrees not to assert) any rights, claims or remedies (including any so-called moral rights, privacy, publicity or similar rights) against CSA, management and/or any authorised third party arising from or in connection with such filming, recording and use.
- The ticket holder hereby authorises and consents to the processing of the ticket holder’s personal information for the purposes of these terms and conditionsin accordance with CSA’s Privacy Policy and agrees that:
- CSA may collect, store, and process the personal information provided by the ticket holder, as well as use and disclosesuch information.
- CSA will store and delete the ticket holder’s personal information in accordance with its policies.
- The ticket holder’s personal information will only be processed for any purpose beyond those specified if required by law.
- The ticket holder may withdraw the ticket holder’s consent to the processing of the ticket holder’s personal information at any time.
- Tickets may only be purchased by persons who are 18 (eighteen) years of age or older. Individuals under the age of 18 (eighteen) are not permitted to purchase tickets directly, whether online, in-person, telephonically, or through any other channel. Where a person aged 18 (eighteen) years or older purchases, provides, donates or otherwise transfers a ticket to a minor (a person under 18 (eighteen) years of age) in their care, that adult shall be deemed the minor’s parent or legal guardian (or a person acting with the authority of a parent or legal guardian) for purposes of these terms and conditions and shall bear full responsibility for the minor, including the minor’s conduct, compliance with these terms and conditions and the stadium conditions of entry, and the minor’s safety and wellbeing. CSA and/or management will not be held accountable or liable for the safety and wellbeing of any minor attending a match without the supervision of a parent or legal guardian, and reserves the right, in its discretion, to refuse admission to or eject any minor who is unaccompanied by a parent or legal guardian (or where the supervising adult cannot be identified), without refund.
- No re-entry is permitted. If the ticket holder exits the stadium (or any demarcated area), the ticket holder will not be entitled to re-enter, and CSA and/or management may refuse re-admission without refund or compensation. Any decision to permit exit and re-entry (including where permission is obtained from the Venue Operation Centre (“VOC”) or its designate) is at CSA’s and/or management’s sole discretion and may be subject to additional conditions (including wristbanding, re-screening and/or validation).
- General:
- Interpretation: In these terms and conditions, unless the context indicates otherwise, words importing the singular include the plural and vice versa; words importing a gender include every gender; headings are for convenience only and do not affect interpretation; and “including” (and similar words) shall be construed without limitation.
- Amendments and Variations: CSA and/or management may amend, supplement and/or replace these terms and conditions from time to time (including for safety, security, operational or legal reasons). The version in force at the time the ticket holder enters the stadium (or any demarcated area) will apply, and the updated terms and conditions will be made available via cricket.co.za and/or displayed at the stadium. The ticket holder’s continued attendance constitutes acceptance of any such amendments to the extent permitted by law.
- Severability: If any provision (or part of any provision) of these terms and conditions is found to be unlawful, invalid or unenforceable, it shall be severed to the extent necessary, and the remaining provisions shall remain in full force and effect.
- No Waiver: Any failure or delay by CSA and/or management to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that (or any other) right or remedy, and any waiver must be in writing to be effective.
- Assignment: The ticket holder may not cede, assign or transfer any rights or obligations under these terms and conditions. CSA and/or management may cede, assign, novate or transfer any of their rights and/or obligations under these terms and conditions to any affiliate and/or any successor in connection with the staging, operation and/or commercial exploitation of the match.
- Third Party Beneficiaries: Each of CSA’s and management’s respective affiliates, officers, directors, employees, servants, agents, contractors, representatives, sponsors, broadcasters, service providers and stadium owners/operators shall be third-party beneficiaries of these terms and conditions and shall be entitled to enforce any provision of these terms and conditions that confers a benefit on them.
- Entire Agreement: These terms and conditions (together with any stadium conditions of entry displayed at the stadium) constitute the entire agreement between CSA/management and the ticket holder in relation to the ticket holder’s attendance at the match and supersede any prior understandings or communications relating to that subject matter, to the extent permitted by law.
- Notices and Contact Details: Any notice or query by the ticket holder relating to these terms and conditions and/or the ticket should be directed to CSA via cricket.co.za or at (011) 880-2810 (or such other contact details as CSA may publish from time to time). CSA and/or management may provide notices to the ticket holder by making such notice available on www.cricket.co.za and/or by displaying it at the stadium.
- Governing Law and Jurisdiction: These terms and conditions shall be governed by the laws of the Republic of South Africa, and the ticket holder submits to the jurisdiction of the courts of the Republic of South Africa in relation to any dispute arising from or in connection with these terms and conditions and/or the ticket holder’s attendance at the match.
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