Privacy Policy

Your privacy matters to us. Learn how Cricket South Africa collects, uses, and protects your personal information with transparency and care.

This Policy sets out the terms on which Cricket South Africa processes any Personal Data we collect from you, or that you provide to us. By using our Application or services, you consent to such processing and warrant that all data provided by you is accurate.

We use your Personal Data to provide and improve our services. By using the Application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. ADMINISTRATION

This Application is operated by Cricket South Africa, the governing body for both professional and amateur cricket in South Africa.

You may contact us at:

ServiceDesk@cricket.co.za

 2. COLLECTING AND USING YOUR PERSONAL DATA

2.1. Types of Data Collected

While using our Application, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Location information
2.2. Use of the Information Collected
The information we collect is used to fulfil your requests, develop, protect, maintain and improve our programs and services, including displaying personalised features, content, suggestions and advertisements. We may also use the collected information to provide efficient customer support, conduct analysis and prevent technical issues in relation to the Application.
  1. User Related Information

    We use the information that we may collect to:
    1. Verify accounts and activity.
    2. Combat harm, detect and prevent spam and other bad experiences/ill conduct.
    3. Maintain the integrity of our databases
    4. Promote safety and security by investigating any suspicious activity or breaches of our Terms of Use or this Privacy Policy.
  2. Location Related Information

    Where location access is enabled, we may use location-related information such as:
    1. Your current location
    2. General geographic location
    3. Places and businesses around you

    This helps improve the services provided through the Application.

  3. Facial Recognition Technology

    Where enabled by the user, we may use facial recognition technology in accordance with applicable laws to recognise individuals in photos, videos and camera features in order to improve and personalise Application features.
  4. Advertisements and Sponsored Content

    Information about your interests, actions and interactions may be used to select and personalise advertisements, offers and sponsored content displayed within the Application
  5. Product Research and Development

    We may use collected information to develop, test and improve our Applications, including through surveys, research and testing new services and features.

2.3. Tracking Technologies and Cookies

We may use tracking technologies to monitor activity within the Application and store certain information.

These technologies may include:

  • Application analytics tools
  • Local storage technologies
  • Pixel tags or similar technologies used for analytics and service improvement

These tools help us understand user behaviour, improve services and maintain system integrity.

2.4 Use of your Personal Data

Cricket South Africa may use Personal Data for the following purposes:

  • To provide and maintain our services
  • To monitor usage of the Application
  • To contact you by email, telephone, SMS or push notifications regarding updates, service information or organisational communications
  • To provide news, offers or information about services, events or products related to Cricket South Africa unless you have opted out

2.5 Retention of your Personal Data

Cricket South Africa will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.

Personal Data may be retained to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce legal agreements and policies

Usage Data is generally retained for shorter periods unless it is used to strengthen security or improve Application functionality, or where retention is required by law.

Cricket South Africa will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

2.6 Sharing of Information Collected

We may share collected information in accordance with this Privacy Policy and applicable laws with:

Users within the Application

Information may be shared with users or accounts that you interact with within the Application based on your privacy settings and preferences.

Public Content

Content or activity you share publicly may be viewed and reshared by other users or organisations both within and outside the Application.

Third-Party Applications and Services

Where third-party applications, services or integrations are used within the Application (including analytics providers, service vendors, advertisers or payment providers), they may receive certain information related to your activity.

Information collected by third parties is subject to their own privacy policies.

Change of Ownership

If ownership or control of the Application changes, your information may be transferred to the new owner in accordance with applicable privacy laws and the privacy policies you have agreed to.

If you delete your account, content that you have shared within the Application may also be deleted and may not be recoverable.

3. PRIVACY OF CHILDREN

This Application is not intentionally designed for or directed at persons under the age of 18 years.

Section 34 of the Protection of Personal Information Act (POPIA) does not allow the processing of information of children without consent from a parent or guardian. We therefore do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information of a person under 18 has been collected without verified parental consent, we will take reasonable steps to delete such information and notify the parent or guardian.

Parents and guardians are encouraged to monitor children’s use of digital services.

If you believe that a child has provided personal information without consent, please contact us so the information can be removed.

4. LINKS TO OTHER WEBSITES

Our application may contain links to websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site and we strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

5. INTELLECTUAL PROPERTY

Any content you upload through the Application will be considered non-confidential and non-proprietary. Cricket South Africa reserves the right to use, copy, distribute and disclose such content to third parties where required.

By uploading content, you grant Cricket South Africa a perpetual, unlimited, irrevocable, royalty-free, worldwide licence to use, reproduce, adapt, display, perform, modify, transmit, translate, distribute and create derivative works.

We may disclose your identity to any third party claiming that content uploaded by you infringes their intellectual property rights or privacy rights.

6. LIABILITY

Cricket South Africa will not be liable for any loss or damage, including direct, indirect, incidental or consequential losses, arising from the use of the Application or reliance on any content provided through the Application.

The Application is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

7. INDEMNITY

By using this Application, you agree to indemnify Cricket South Africa against any claims for damages resulting from unauthorised use or access to the Application.

Use of the Application is at the user’s own risk. Cricket South Africa does not guarantee uninterrupted or error-free operation of the Application.

8. APPLICABLE LAW

This Policy and the use of the Application are governed by and interpreted in accordance with the laws of the Republic of South Africa.

9. AMENDMENTS

Cricket South Africa reserves the right to review and amend this Privacy Policy periodically to ensure that it remains current and compliant with applicable legislation, regulations and standards.

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